Privacy Policy
Effective Date: November 1st 2024
Welcome to PopCart.Live (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [Your Website URL], and is designed to help you understand your privacy rights and choices under the General Data Protection Regulation (GDPR), applicable to users in the European Economic Area (EEA), and relevant Thai privacy laws, including the Personal Data Protection Act (PDPA).
1. Information We Collect
We collect personal information to provide you with our services, including:
• Personal Identifiers: Full name, contact details, email address, phone number, and other information you provide when creating an account or completing a form.
• Usage Data: Information about how you use our website, including IP address, browser type, device information, pages visited, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website.
2. How We Use Your Information
We use your information for various business and legal purposes, including:
• To provide, improve, and personalize our services
• To communicate with you, respond to your requests, and provide customer support
• To send administrative information, such as policy updates
• To monitor and analyze website usage and improve user experience
• To detect and prevent fraud or security threats
• To comply with applicable laws and regulatory obligations
3. Legal Basis for Processing (GDPR and Thai PDPA)
For users in the EEA, we rely on the following legal bases under GDPR:
• Consent: When you provide explicit consent to receive communications or allow us to use cookies
• Performance of Contract: Processing necessary to provide the services requested by you
• Legal Obligation: Compliance with legal obligations, such as responding to lawful requests from public authorities
• Legitimate Interests: Processing based on our legitimate business interests, as long as they do not outweigh your rights
In Thailand, we process data in accordance with the PDPA, ensuring your personal data is collected, used, and shared lawfully.
4. Data Sharing and International Transfers
We may share your information with trusted third parties, such as service providers, payment processors, and affiliates, who assist in operating our business. If your information is transferred outside of the EEA or Thailand, we will ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.
5. Your Rights
Under GDPR and Thai PDPA, you have the following rights:
• Access: Request a copy of your personal data
• Rectification: Correct any inaccurate or incomplete information
• Erasure: Request deletion of your data under certain conditions
• Restriction: Request restriction of processing in specific cases
• Data Portability: Obtain a copy of your data in a commonly used format
• Object: Object to processing based on legitimate interests or direct marketing
To exercise these rights, please contact us at [Your Contact Email].
6. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain personal information only as long as necessary for the purposes set out in this Privacy Policy, or as required by law.
8. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can adjust your browser settings to refuse cookies, though this may affect certain features of our site.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children under 16. If we learn we have collected such data, we will take steps to delete it.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant changes through email or a website notification.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
PopCart.Live
+66 099 303 6539
This Privacy Policy was last updated on 10th November 2024.